Associate – Digital Channel

  • Yangon
  • Full Time
  • Financial Sector
  • Negotiable
  • Position: Male/Female ( 1 )
  • Working Hour: 09:00AM to 05:00PM
  • Off Day: Sat & Sun
  • Job Expiry Date: 23/01/2022
Job Description

The role of the Associate is to oversee the digital initiatives of the Farmers Development Bank – Mandalay (FDB Bank). The candidate shall oversee the different digital initiatives of the Bank as the Senior Produc Manager by identifying opportunities, prepare and analysis of business case and manage the lifecycle of the digital product. The candidate shall also be responsible for managing the team by mentoring, task delegation and tracking.

The candidate shall have at least 2+ years of experience in the Digital Product Management role. The candidate shall have customer-first mindset, analytical and making sensible decisions based upon the research and data available, a strong understanding of digital/IT platforms and manage the digital product development from the drawing board to the product launch by managing various stakeholders in both inside and outside of the organization.

Objective of this Role

  • Drive product strategies and long-term vision of the digital product & services
  • Management of the research, design, development, launch, review and maintenance of the digital channels of the bank
  • Conduct user research and usability studies, collaborate with internal teams such as Business, Operations, Credit Risk, IT as well as external teams such vendors for end-toend process.
  • Ability to craft product vision (short term to long term) and convert into a concreate strategy.
  • Gather user (internal/external) requirements, perform requirement refinement and prioritize the requirements based on the market demand, bank’s strategy.
  • Provide the Bank’s Management with necessary information in order to obtain the decision for further executions.
  • Conduct regular product reviews to identify customer pain points, product performance issues and improve the overall usability of the product
Job Requirements
  • 2+ years in digital product management or similar role
  • Proficient in the areas of Digital Touchpoints (E.g., Mobile App, Website, Pay/Wallet App), Communication Channel (E.g., Chat Bots, Multi Communication Channels)
  • Prior knowledge and experience in Agile/Scrum methodologies is preferred
  • Strong analytical, prioritization and negotiation skills
  • Usability and customer-focused design experience
  • Passionate about building great products and solving customer and business problems

Preferred Qualifications

  • Bachelor’s Degree in Computer Science, IT, Business IT, or related field.
  • Prior experience in Financial Institutes (FI), MFI, FinTech Product Development is preferred
Remark

If interested, please send your updated resume to ‘hr@fdbbank.com’ and application deadline – 23/Jan/2022

Mobile: 09 799896282